After Senate Bill 7 went into effect in January 2002, nearly 6 million power customers became eligible to choose their energy supplier. That number has grown through the years. By deregulating the state’s energy market, the Texas Senate gave constituents the power to choose. The process of energy deregulation in Texas dismantled the utilities’ monopoly over the electric market and encouraged customers to explore their energy options.
Determining the validity of these allegations ultimately rests on the shoulders of the Public Utilities Commission of Texas (PUCT), which has acknowledged “concern” over the reports. However – as a retail electric provider committed to responsible, transparent operations – we at Think Energy believe it’s important for Texas energy consumers to understand the issues at hand before entering into their next supply agreement.
Looking for the cheapest energy rates from the best light companies in Texas? With Quick Electricity, you have the power to choose your home or business energy plan from the top rated electric companies in Texas. Whether you’re looking for prepaid electricity companies for pay as you go electric, a 1-24 month fixed energy rate plan or solar panels, we will help you find the most affordable plan to suit your needs. Most energy companies in Texas have a free same day connection and some offer no deposit and no credit check electricity for those with credit problems. To make the switch easier for our customers, Quick Electricity has partnered with the #1 prepaid electricity provider in Texas, Payless Power. Prepaid energy is the best way to get your lights on today for a small fee of $30. For assistance, give us a call at (877) 509-8946.
The complaints filed against providers aren't a perfect mirror of the J.D. Power customer satisfactions scores. Just Energy, which earned only two J.D. Power Circles and earned the second-lowest score, had only 21 complaints recorded with the Public Utility Commission. But it's helpful to view these complaints in aggregate: Over 50 percent of the 1,119 total complaints fall under "billing" — another reason to seek out a provider with high customer satisfaction in that area in particular.
Recently, several retail electricity suppliers and brokers have begun incorporating the words “power to choose” in online advertising, web URLs, and web content that is indexed by search engines. This could skew the search results for consumers entering the term “power to choose,” directing them to websites run by brokers and suppliers rather than by the PUCT.