Houston, TX Mission, TX Fort Worth, TX Dallas, TX Midland, TX Mcallen, TX Pearland, TX Corpus Christi, TX Big Spring, TX Alvin, TX Katy, TX Abilene, TX Sugar Land, TX Arlington, TX Laredo, TX Galveston, TX Missouri City, TX Harlingen, TX Loraine, TX Edinburg, TX Plano, TX Richmond, TX Cypress, TX Baytown, TX Killeen, TX Friendswood, TX Grand Prairie, TX Mesquite, TX Angleton, TX Tyler, TX Humble, TX Eagle Pass, TX Eden, TX Allen, TX Carrollton, TX Belton, TX San Benito, TX Irving, TX Mansfield, TX Lewisville, TX La Porte, TX North Richland Hills, TX Big Lake, TX Brownwood, TX Round Rock, TX Teague, TX Pflugerville, TX Ira, TX League City, TX Grapevine, TX
In addition to having a healthy dose of Texas pride, we also pride ourselves on providing friendly customer service. Amigo Energy customer service comes in a variety of convenient ways—from our mobile app and desktop portal, to our US-based call center with over 500 customer service agents. No matter which type of Amigo Energy customer support you choose, you’re sure to get the service you need in the timeframe you want it.
The Public Utility Commission (PUC) has a website to help you find and compare all the electricity plans and providers in your area. Visit www.powertochoose.org or call 866-PWR-4-TEX (1-866-797-4839). You can filter your options based on your usage, your preferred plan type, and several other factors. Once you’ve chosen the retail electricity provider that best suits your needs, you can sign up directly from their website.
How does that work? Spark Energy buys electricity and competes in the market for the best price -- a competition that ultimately drives prices down and allows us to deliver more value for your money. In Texas, switching to a different electricity provider is kind of like changing to a different long distance company. When you switch to Spark Energy, the utility will continue to deliver electricity to your home but Spark Energy will handle all the billing, including the utility’s delivery fees and the electricity you actually use.
Fixed-rate supply plans offer price-protected supply rates for the length of a term agreement. The price per kilowatt hour (kWh) will remain the same throughout your term, even if the market price fluctuates. A fixed-rate supply plan can range from three months to five years, so it’s important to find the term length that works best for your situation.
In this free market competing electricity retailers buy electricity wholesale from private power generators to sell at retail to around 85% of Texas residents. The partnership between generators and retailers is governed by the Electric Reliability Council of Texas, or ERCOT, which attempts to balance the power grid’s electricity supply and demand by purchasing small amounts of electricity at 15-minute intervals throughout the day.